Last Updated: [Insert Date]

Welcome to Tackle Express! These Terms and Conditions (“Terms”) govern your use of our website (tackleexpressfishing.com) and all purchases made through it. By accessing our site or making a purchase, you agree to these Terms. Please read them carefully.

1. About Tackle Express

Tackle Express is an online retailer specializing in premium fishing gear for anglers of all levels, from weekend hobbyists to tournament professionals. Our headquarters is located at 4739 Small Street, New York, NY 10038, USA.

2. User Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information when creating an account or making a purchase
  • Use the website only for lawful purposes
  • Not attempt to interfere with website security or functionality
  • Be responsible for maintaining the confidentiality of your account credentials
  • Be at least 18 years old or have parental consent to make purchases

3. Product Information

We take pride in offering high-quality fishing equipment including:

  • Rods and reels (casting, conventional, electric)
  • Fishing lines (braided, fluorocarbon)
  • Lures and baits (buzzbaits, frogs)
  • Fishing apparel and accessories (bibs, gloves, graphic tees)
  • Footwear (deck boots)

Note: Product images may vary slightly from actual items due to monitor settings. We make every effort to display colors and specifications accurately but cannot guarantee complete consistency.

4. Ordering and Payment

4.1 Placing Orders

When you place an order, you’re making an offer to purchase which we may accept or decline at our discretion. Order confirmation emails do not constitute acceptance.

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store complete credit card information on our servers.

4.3 Pricing

All prices are in US dollars. While we strive for accuracy, pricing errors may occur. We reserve the right to cancel orders resulting from such errors.

5. Shipping Policy

5.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

5.2 Shipping Options

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
  • Free Shipping: Available on orders over $50 via EMS (15-25 business days after shipment)

5.3 International Orders

We ship worldwide except to certain Asian and remote regions. International customers are responsible for:

  • Customs fees
  • Import taxes
  • Any additional charges imposed by destination countries

6. Returns and Refunds

6.1 Return Policy

We accept returns within 15 days of delivery for most items, provided they are:

  • Unused
  • In original packaging
  • With all tags attached

6.2 Non-Returnable Items

For safety and hygiene reasons, we cannot accept returns on:

  • Footwear (must be unused and in original packaging)
  • Apparel (must have original tags attached)
  • Custom/special order items
  • Clearance items (marked as final sale)
  • Fishing line (must be unopened in original spools)

6.3 Refund Process

Refunds are issued to the original payment method within 3-5 business days after we receive your return. Original shipping costs are non-refundable.

6.4 Damaged or Incorrect Items

Contact us immediately at [email protected] with photos of the issue. We’ll arrange a prepaid return label and expedite your replacement.

7. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Tackle Express or its content suppliers and protected by copyright laws. Unauthorized use is prohibited.

8. Limitation of Liability

Tackle Express shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Delays or failures in performance beyond our reasonable control
  • Incorrect use of fishing equipment purchased from our site

9. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

10. Changes to These Terms

We may update these Terms periodically. Continued use of our site after changes constitutes acceptance of the new Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, USA.

12. Contact Us

For questions about these Terms or any other inquiries:

Email: [email protected]
Address: 4739 Small Street, New York, NY 10038, USA

Tight lines and happy fishing from the Tackle Express team!